Typically, delivery spans between 3 to 7 working days from the dispatch date.

You'll receive a tracking number via email once your order ships. You can use this to track your package on our website or the courier's site.

In the circumstances of receiving defect goods, you may return the item within 7 days from the date of delivery for a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please note that custom made products are not eligible for return & refund.

We offer GDEX Express (Malaysia) and FDEX Express (International) based on location and urgency.

Terms & Conditions

Welcome to phynstudio.com! As you explore our website, we want you to understand how we gather and safeguard your personal information.

Upon your first purchase, you'll create an account and provide necessary details for order placement and delivery.

Your browsing and purchase history remains on our site to enhance your experience, unless you request deletion.

Post-purchase, we might reach out regarding your shopping status. You can delete your account by contact us via phynstudio@gmail.com, subject to resolution of any outstanding matters, such as adherence to our return policy.

For secure processing, your credit card details are handled by a trusted third-party processor.

Rest assured, we protect your data by storing it only with partners upholding the highest data security standards.

Privacy Policy
Safeguarding your online safety and information security is paramount to us. This policy outlines our practices regarding information handling.

What Information Do We Collect?
This website allows you to order products, request information, and register for materials. The information gathered includes your name, postal address, email address, and phone number.

Credit/debit card information is not collected; it's securely handled by a third-party payment processor. Your card details aren't stored on this site.

How Do We Use Your Information?
Information provided for orders is used exclusively to fulfill those orders. We don't share this data unless necessary for order completion/delivery.

Email addresses provided are used solely for responding to received emails and aren't shared with third parties.

You can sign up for updates on new products, sales, restocked items, services, and information, with an option to unsubscribe anytime.

Non-identifiable aggregate information may be used to improve our website and services. However, personally identifiable information won't be used or shared without your opt-out consent.

Accessing and Editing Your Account Information
You can access and manage all collected personal information by logging into your account using the registered email and password.

For any questions or concerns about our privacy policies, please reach out via the inquiries form.

Data Security, Retention, and Deletion
We employ appropriate technical and organizational measures to protect your Personal Data, including physical, technical, and organizational security measures.

We retain your Personal Data when there's an ongoing legitimate business need (e.g., fulfilling product requests, honoring return periods, or complying with legal requirements).

To modify or delete your information, contact us at Email: phynstudio@gmail.com.